Verifying my personal information

Email verification, phone verification(himself/ops team), FB verification (login with FB or link profile with FB), BC verification(address, criminal record, ID check)

The main points of personal information that we verify are

  • email ID - We send out a mail asking you to verify your email account. Just follow the instructions in the email to ensure that your receive all relevant information.
  • Phone verification - You can either generate an OTP to verify your phone number or call us at the following number - 0 93414 93414. You can also request a call from our verification team by mailing us at Not verifying your phone number can cause you to miss out on important information.
  • Facebook account - You can verify your Facebook account by either registering with using our 'Register using Facebook' option while signing up or linking your Facebook account with your existing UrbanPro profile, by clicking on the 'Connect with Facebook' button on the right hand side of your profile page.
  • Background verification - As part of your background verification, we check your provided address and provided identity proof, as well as any criminal records in your name. This builds trust and helps you make better connections with potential customers.


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