If you are wondering how to respond to customers who have replied to your message, simply click on the ‘Messages’ tab and select the message that you wish to respond to, and you will see the text box at the bottom in which you can type your message and send it by clicking on the ‘Send reply’ button.
Articles in this section
- Sending messages through UrbanPro
- Communicating with customers after first response
- Do we have to contact the customers once I become a Premium member or will the customers contact me?
- I am unable to reach the customer’s number
- Where can I see the enquiries whom I have contacted?
- Why the messages are going to the customer if I have not opted for Auto Response?