UrbanPro coins enable you to respond to all your students' enquiries. These coins help you to focus on enquiries you wish to respond. Tutors get these coins on upgrading to premium membership plans. The number of coins differs from plan to plan. You’d get more number of coins on purchasing higher premium membership plans. Each category has different costs and you might be charged more coins for some categories than others.
You can respond to an enquiry by opening an enquiry alert and filling in your quote and message you wish to send to the student.
Note: Number of coins required to respond to an enquiry and pricing of membership plans are subject to change without notice and without liability. We will, however, make reasonable efforts to inform you of the changes.
Using UrbanPro coins
UrbanPro coins are deducted only when you respond to a student enquiry. The amount deducted is dependent on the category that the student is looking for the classes.
Coins are deducted as per your usage and you have the control over it.
Also, coins are automatically deducted for all the customized responses that you have set to be sent automatically. Please refer article for further questions on how to set up customized responses to be sent on your behalf.