Communicating with customers after first response

You should always be careful and alert to when a customer replies to your initial message. The more prompt you are in replying to a customer, the likely it is that the customer will start a conversation with you and the quicker you will be able to tell the customer why you are the best for the job. Establishing trust by being prompt and respecting the customer’s time is a great way to get selected for an enquiry.

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